Welcome to the Dexorar FAQ page
Here you’ll find clear answers about our nail dust collectors, including how they work, who they are for, and how to use and maintain them properly.
We also cover nail dust health, ordering, shipping, and customer support to help you shop with confidence.
SECTION 1 — Product & Usage
A nail dust collector machine refers to a device that collects fine dust particles during the filing, shaping, and buffing process of the nail.
They are important in keeping the area clean and safe from airborne particles for use in nail salons or even personal nail studios.
Dust collectors for nails are mainly used during manicures and artificial nail application to catch fine acrylic or gel dust particles from the process.
They ensure that the working environment stays clean during the procedure.
Yes, nail dust can have an impact on air quality if it gets into the respiratory system through inhalation.
Health hazards caused by nail dust include: respiratory irritation, irritation of the eyes, and allergies.
This would depend on your requirements:
For home users, quieter and smaller options will do.
Professionals should look out for more powerful suction options.
In a salon, you might need consistent machines.
Nail dust collectors from Dexorar cater to varying needs.
When selecting a nail dust collector machine, these need to be taken into account: suction power, sound level, portability, mode of cleaning, and environment (at home or in a salon).
SECTION 2 — Shipping & Orders
Once we get the order, we will ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times are usually about 5-8 business days, and vary depending on your location. If you want to know more about the shipment, here is our shipping policy.
Sorry. Currently, we only support the US area. Let us know if you want to ship to other areas.
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status at any time. Or you can just contact us, and we will help you.
We offer free shipping, so you don't need to pay the shipping fee.
SECTION 3 — Returns & Warranty
We offer a return policy within 30 days after delivery. Learn more about the detailed return policy.
Yes, Dexorar products include a limited warranty covering manufacturing defects under normal use conditions.
SECTION 4 — Brand & Support
Dexorar is committed to producing professional-quality, quiet, portable nail dust collection systems that achieve an optimal combination of performance, comfort, and convenience for use both at home and in salon environments.
You can reach our support team via email(support@dexorar.com), live chat, or contact form. We aim to respond within 24 hours on business days.